Shipping policy

ORDER PROCESSING:

Please allow 1-2 business days to process your order. Expect an email to let you know your order is on the way! 

 

STORE PICKUP:

KALEIDOSCOPE COLLECTIVE
109 W. Walnut St
Rogers, AR 72756

Mon-Fri 11AM-6PM
Sat 10AM-6PM

 

FLAT RATE SHIPPING:

Pre-made Rug Orders are generally shipped within 1-2 business days using USPS Priority Shipping. We do not ship outside of the United States at this time.

 

REFUNDS,, RETURNS AND EXCHANGES:

We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. In the event that your order arrives damaged in any way, please email us as soon as possible at melspacecreative@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. If you have any further questions, please don't hesitate to contact us at melspacecreative@gmail.com